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Technical Customer Success Manager
Own the post-sale relationship — get customers live on Bondata fast and make sure their teams get lasting value from one trusted Golden Record.
Tel Aviv, IsraelFull-time · HybridCustomer Success
Apply for this roleWhat you'll do
- Lead technical onboarding: connect customer systems and get them to a live Golden Record, fast.
- Be the trusted technical point of contact across the customer's data, IT, and operations teams.
- Drive adoption and expansion — turn early wins into organization-wide usage.
- Translate customer needs and friction into clear, prioritized product feedback.
- Run health checks and business reviews that tie Bondata to real operational outcomes.
- Partner with Engineering and Sales on renewals, escalations, and smooth handoffs.
What we're looking for
- 3+ years in technical customer success, solutions, or onboarding for a data or SaaS product.
- Comfort with data concepts, integrations, and APIs — able to go deep with technical buyers.
- Excellent communication; you make complex systems feel simple.
- Ownership mentality and genuine customer empathy.
Nice to have
Background in MDM, data engineering, or analyticsWorking knowledge of SQLExperience with enterprise ERP / CRM ecosystems
Apply now
Tell us about you
A few details and your CV — that's it. No account, no portal.